Recommend and/or implement experience improvements, make feature requests, bring to attention opportunities to create self-service solutions, as well as productivity enhancements ![]() Recognize and connect patterns in how users experience technology across 1st and 3rd party technologies by composing bug reports when needed Prioritize managing technical issues, triage/research bugs, be a part of incident/outage management workflows, escalate issues to appropriate partner groups, and develop/sustain robust documentation to create a positive knowledge base experience Responsible for learning how users experience technology through investigation, documentation, and categorization of interactions with a focus on trends and contact reasoning Serve as the primary point of contact for users seeking technical assistance This begins the process of working with partner teams to improve the overall technology experience and permanently resolve recurring issues. As a Support Specialist, you play a critical role in supporting Netflix Animation staff and their engagement with technology by examining user friction and gathering relevant information. Members can play, pause and resume watching, all without commercials or commitments.Īnimation Support Specialists use their technical knowledge and experience to provide technology support to Animation users, converting information and learning from interactions to prioritize actionable understandings of the holistic user experience. Members can watch as much as they want, anytime, anywhere, on any internet-connected screen. Netflix is the world's leading streaming entertainment service with over 222+ million paid memberships in over 190 countries enjoying TV series, documentaries and feature films across a wide variety of genres and languages. To see similar active jobs please follow this link: Remote Design jobs Unfortunately, the hiring company is no longer accepting new applications. YA live-action series One Piece was among Netflix’s top-performing titles this quarter.The job listing has expired. Netflix added close to nine million new subscribers this quarter, reporting revenue of US$8.5 billion (up 7.8% from the same period last year) and seeing a nearly 70% membership lift for its ad-based tiers since Q2 this year. The streamer seems particularly committed to preschool right now, greenlighting three new originals for this audience in September to freshen up its offering in 2024. He also highlighted the many animated titles scheduled for release in Q4, from films like Chicken Run: Dawn of the Nugget (Aardman), to series such as CoComelon Lane (Moonbug). Sometimes it can take a decade to deliver a really great animated feature film.” “It’s a very long cycle of development and production. Sarandos added that deals like the Skydance partnership will help Netflix meet this demand at a steady pace. In the Q3 financial report it released yesterday, the streamer pointed to animated films and series as a major part of its programming mix-a sentiment that was echoed by co-CEO Ted Sarandos in an earnings interview: “There’s a lot of appetite for animated features, and we’re committed to this part of the business.” Last week, the streamer cut jobs at its in-house animation studio and hit pause on two projects.īut Netflix says animation is still important to its business. This news jibes with Netflix’s evolving animation strategy, which appears to be shifting away from in-house productions and towards third-party acquisitions. ![]() And parentco Skydance Media will continue its partnership with Apple for live-action features. However, upcoming animated series The Search for WondLa is still headed to Apple TV+, according to THR. It included Skydance’s CG-animated feature film Luck, which premiered on Apple TV+ last year. This move to Netflix marks the end of a previous agreement with Apple that the studio signed in 2021. Also in Skydance’s pipeline are Ray Gunn from director Brad Bird ( The Incredibles ) and an untitled film based on the classic fairytale Jack and the Beanstalk, which Rich Moore ( Zootopia) is directing. And buddy comedy Pookoo from director Nathan Greno ( Tangled ), starring animal enemies who trade places, is now scheduled to drop on Netflix in 2025. ![]() The first Skydance feature that will make its debut on Netflix sometime next year is Spellbound (pictured), which was originally set to launch on Apple TV+. The studio’s entire catalogue of animated features will also be exclusively available on the streamer. LA’s Skydance Animation has inked a multi-year deal to develop and produce feature films for Netflix.
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